Customer journey

From discovery to completed order.

This page defines the intended account-based flow. Detailed functionality can be connected stage by stage as the backend and payment configuration are finalized.

1

Visitor explores services

2

Customer selects a platform

3

Customer reviews a service structure

4

Customer creates an account or logs in

5

Customer adds funds to the wallet

6

Customer enters required order information

7

Customer reviews and places the order

8

Customer tracks order status

9

Order is completed or updated

10

Customer contacts support or reorders if needed