Customer workspace

Welcome Back

Overview

Manage your orders, wallet and social-media services from one place.

This dashboard is structured for the Social Cloud Store customer workflow. Live balances, orders and payment activity will display after the required systems are configured.

New Order Add Funds View Orders

Available Balance

Not connected

Shown when wallet balance is connected.

Total Orders

—

Loaded from submitted service orders.

Active Orders

—

Pending, processing and in-progress items.

Pending Orders

—

Orders waiting for the next supported step.

Completed Orders

—

Completed records only when confirmed.

Total Amount Spent

—

Calculated from real submitted order totals.

Active Orders

Current service orders loaded from your account activity.

Track Orders
Sign in to load active orders. You don't have any active orders yet if this area remains empty.

Content Performance

Before, current and final statistics for content connected to your orders.

Real platform data only
Performance data is not available for this order yet. Statistics will appear only when supported platform data is retrieved.

Recent Activity

Latest order and tracking events detected from your account.

Recent order updates, payment confirmations, statistics updates and support replies will appear here when available.

New order

Start a service order

Use this configuration-ready flow to select a platform, choose a service, enter the target, review details and confirm when the ordering backend is connected.

01

Select Platform

Choose Instagram, TikTok, YouTube, Facebook, X or another supported platform.

02

Select Service

Pick the service type after the catalogue is configured.

03

Enter Target

Add the profile, post, video or page address required for the service.

04

Enter Quantity

Enter a quantity within the configured minimum and maximum limits.

05

Review Order

Check service details, price, target, quantity and important notes.

06

Confirm Order

Submit only after the live order system is connected.

Services

Browse available service areas

Customers can browse public service categories first, then return to the dashboard to order after the live catalogue is configured.

Explore Services
Instagram Services TikTok Services YouTube Services Facebook Services X / Twitter Services Other Platforms

My orders

Order management

Search and filter controls are prepared for live order history. The rows below are demonstration interface data.

Demo order Pending

Instagram service preview

Instagram • Pricing unavailable

Target URL shown after ordering

Quantity
Configured quantity
Date
Demo date
Active — duplicate blocked
Demo order Processing

TikTok service preview

TikTok • Pricing unavailable

Target URL shown after ordering

Quantity
Configured quantity
Date
Demo date
Active — duplicate blocked
Demo order In Progress

YouTube service preview

YouTube • Pricing unavailable

Target URL shown after ordering

Quantity
Configured quantity
Date
Demo date
Active — duplicate blocked

Previous orders for the same content

When live orders exist, this area helps customers see whether the same service and target URL is still active or available to order again.

Sign in to load your order history and duplicate-order status.

Order Tracking

Before Service → Current Status → Final Statistics

Track each service order separately, even when multiple services target the same social-media post. Statistics appear only when supported platform data is available.

Data accuracy notice

Social Cloud Store does not invent views, likes, comments, shares, followers, subscribers, growth percentages or completion percentages. Unavailable platform metrics are clearly marked.

Platform data required
Sign in to load order tracking records.

Order details

Tracking Detail

Select a tracking item to review its status timeline, target URL and before/current/final statistics. Unavailable metrics remain blank until supported data is retrieved.

Need Help With This Order?
Open a tracking record from the Order Tracking board to view detailed progress.

Wallet

Wallet overview

Use your Social Cloud Store balance to purchase available social-media services. Live balances will display after wallet verification is connected.

Available Balance Not connected

Confirmed balance appears here.

Pending Balance Pending verification

Submitted funding proofs awaiting review.

Total Deposited Ready for setup

Shown when deposit history is connected.

Total Spent Ready for setup

Shown when order payments are connected.

Add Funds Transaction History Start New Order

Add funds

Add funds and submit payment proof

This interface is prepared for the approved payment method selected by the business. Payment account details, fees and gateway information are intentionally left as editable placeholders until confirmed.

  1. 1 Enter Amount
  2. 2 Select Payment Method
  3. 3 View Payment Instructions
  4. 4 Submit Payment Proof
  5. 5 Await Confirmation

Funding request

Payment method details will be provided here when the business confirms the official funding method.

Payment status New funding requests should remain pending until the submitted proof is reviewed.

Payment instructions

Payment method
Official offline payment instruction
Recipient/account information
Payment method details will be provided here.
Amount
Enter amount first
Payment reference
Use the reference supplied by the confirmed payment process.
Complete your payment using the official payment instructions shown on this page. Do not send payment to unofficial accounts.

Payment Proof

Submit a screenshot or debit alert/payment text after payment. Never share passwords, PINs, card numbers or social-media login credentials.

Provide either a payment screenshot or debit alert/payment text so the payment can be reviewed.

Transactions

Transaction history

Prepared for deposits, order payments, refunds and adjustments when wallet activity is connected. The records below are sample interface rows only.

Deposit Demo deposit
Pending Verification
Amount
Not connected
Method
Official offline method
Date
Demo date
Description
Payment proof review preview
View Details
Order Payment Demo payment
Completed
Amount
Not connected
Method
Wallet balance
Date
Demo date
Description
Order payment preview
View Details
Refund Demo refund
Refunded
Amount
Not connected
Method
Wallet balance
Date
Demo date
Description
Refund activity preview
View Details

Payment details

Transaction detail structure

When live wallet activity is connected, each transaction can show its payment method, reference number, payment-proof status and review notes. The layout below is demonstration structure only.

Transaction IDDemo transaction
AmountNot connected
Payment MethodOfficial method placeholder
StatusPending Verification
Reference NumberShown after submission
DateSubmitted date
Proof StatusAwaiting review
DescriptionPayment proof details

Review timeline

1

Proof submitted

Customer submits screenshot or payment description.

2

Manual verification

The payment proof is reviewed against official payment records.

3

Wallet update after confirmation

Balance should update only after successful verification.

Back to Transactions Contact Support

Referrals

Refer & Earn

Invite others to Social Cloud Store and track your referral activity from your dashboard. Referral rewards and eligibility terms will appear here after the official program is configured.

Referral History View Wallet Questions About Referrals?

Your Referral Link

Your personal referral URL and referral code will be displayed here when the referral system is connected.

Ready for setup

Do not share placeholder links. Use the official referral URL once it is generated for your account.

Referral Code Pending configuration
Share Status Referral link not generated yet

How the program works

This explains the intended referral journey without promising rewards before the program terms are finalized.

01

Get Your Referral Link

Your unique referral link appears in this area after the program is configured.

02

Share With Others

Share Social Cloud Store with people who may benefit from social-media services.

03

They Create an Account

Referral activity can be tracked when invited users create an eligible account.

04

Earn Eligible Rewards

Any reward will depend on the official referral terms supplied by the business.

Total Referrals Ready for setup

Tracked after referral accounts are connected.

Active Referrals Ready for setup

Shown when referral status rules are configured.

Successful Referrals Ready for setup

Qualification depends on official program terms.

Pending Rewards Program terms pending

Pending rewards are separate from wallet balance.

Available Commission Not configured

Available earnings appear only after verification.

Referral History

Demonstration rows show how referral activity can be presented after tracking is connected.

Sample interface data
Invited user preview Demo date
Pending
Reward
Terms pending
Commission
Not configured

Review details after setup

Qualified referral preview Demo date
Qualified
Reward
Terms pending
Commission
Not configured

Review details after setup

Completed referral preview Demo date
Completed
Reward
Terms pending
Commission
Not configured

Review details after setup

Referral FAQ

How does the referral program work?

Customers can share an official referral link after the program is configured. Eligible rewards depend on the final business rules.

Where can I find my referral link?

Your referral link will appear in the referral-link area of this dashboard once the system generates one for your account.

How do I know if someone joined through my link?

Referral history can show invited users and statuses after tracking is connected.

When does a referral become eligible?

Eligibility requirements have not been configured yet. Official terms should be reviewed before any reward is expected.

Where can I see my referral earnings?

Pending rewards and available commission can appear in this section when the referral program is connected to wallet activity.

Grow Your Network With Social Cloud Store

Share Social Cloud Store with people who may benefit from its social-media services. Use the official referral link once it is available in your account.

Contact Support

Notifications

Notification Center

Review important Social Cloud Store updates for orders, payments, wallet activity, support, account access, referrals and system messages.

Unread 3
Types 7
Essential alerts Always on

Order status template

Order Unread

Your order status has been updated. Review the related order for the latest details.

Demo date/time Related order: Demo order reference
View Order

Payment proof under review

Payment Unread

Your payment proof has been received and is currently being reviewed.

Demo date/time Related transaction: Demo payment reference
View Transaction

Wallet update template

Wallet Read

Wallet balance updates should appear only after payment verification is completed.

Demo date/time Related wallet activity: Pending verification
View Wallet

Support reply template

Support Unread

You have received a new reply from Social Cloud Store Support.

Demo date/time Related ticket: Demo ticket reference
View Ticket

Account security notice

Account Read

Important account and security messages will appear here without exposing passwords or sensitive credentials.

Demo date/time Related account area: Profile and security
Review Security

Referral activity template

Referral Read

Referral updates can show registration, qualification or reward-review activity after the program is configured.

Demo date/time Related referral area: Referrals
View Referrals

System information

System Read

Review service requirements before placing an order and contact support if anything is unclear.

Demo date/time Related area: Customer dashboard
Open Dashboard

These are communication templates and interface states for demonstration only, not real customer activity.

Customer communication templates

Order notifications

Submitted, processing, started, completed, partially completed, cancelled or refunded.

Payment notifications

Proof submitted, under review, verified, rejected, wallet credited or refund processed.

Support notifications

New support ticket, support reply, ticket status changed, resolved or closed.

Account notifications

Registration, email verification, password reset request, password changed or security notice.

Referral notifications

Referral registered, qualified, reward pending or reward approved when configured.

System notifications

Important service, policy or account information.

System alert styles

Success Payment proof submitted successfully.
Warning Your payment is still awaiting verification.
Error We could not complete this request. Please try again.
Information Review the service requirements before placing your order.

Support

Support Center

Create support requests, review ticket history and open ticket details when support ticket functionality is connected. For now, customers can contact support through the public contact form.

Create Ticket

Review Help Center

My Tickets

Order question preview

Demo ticket • Last updated: Demo date

Open

Ticket details and conversation history will appear here when support tickets are connected.

Wallet question preview

Demo ticket • Last updated: Demo date

Waiting for customer

Ticket details and conversation history will appear here when support tickets are connected.

Profile

Profile settings

View and update supported account profile details. Email changes and security-sensitive changes may require additional verification.

Email is tied to account verification and may require support to change.

Notification preferences

Optional communication preferences can be connected to the final notification backend. Essential account and security messages cannot be disabled here.

Security

Security settings

Manage account access with clear security guidance. Passwords are never displayed, and sensitive changes should use the approved verification process.

Login and verification

This account uses the authentication methods supported by the Site123 environment, including secure email verification where available.

Change password

Password reset is prepared as an account-security flow and should be completed only through an approved reset link or supported backend process.

Open Password Reset

Account protection

Never share passwords, verification codes, payment PINs or social-media login credentials with anyone.

Reset Access Manage Login Access